Phone Support

Do you prefer speaking with a live agent for support? At Drive Data Recovery, our knowledgeable customer service agents are available to help you over the phone 24 hours a day, every day of the year. They will carefully listen and ask questions to gain a full understanding of the data loss you are experiencing. Next, they will work with you to determine the best service package for your case and walk you through packaging and sending your device to us. Our agents will also explain in further detail what happens next in the data recovery process.

After we receive your device, we will evaluate it and promptly get back to you in 48 to 72 hours with a comprehensive and transparent diagnostic report. This report is free and includes a diagnosis of the problem, the amount of time it will take to recover your data, and a detailed explanation of the total price. Generally, data recovery takes between 7 and 10 business days. Sometimes, in more complex situations, the recovery process takes longer. If this is the case for your device, we will let you know the recovery time in advance.

For time-sensitive data, we provide emergency recovery services. Whether you require expedited service or choose standard recovery, you will get the highest level of support and expertise in the industry from Drive Data Recovery. Our technicians are experts in all types of media and are trained in the most advanced technology on the market. We will recover your data quickly and securely, and our confidentiality guarantee ensures that your information remains private and protected while it is in our hands.

Businessman clicking on call iconReady to Get Started?

Our customer service agents are here to help. You can contact us one of two ways:

  1. Give us a call at 1-866-315-DATA.
  2. Initiate your case through email using the online form.

For reliable, secure data recovery that is guaranteed, call Drive Data Recovery today for your free evaluation.