Online Support

You can get the data recovery support you need quickly and easily by using our online chat support service. At Drive Data Recovery, our knowledgeable customer service agents are available to help you online 24 hours a day, every day of the year. When you initiate an online chat, a customer support agent will work with you to get a clear understanding of the extent of your data loss. Next, they will work with you to determine the best service package for your case and walk you through packaging and sending your device to us. Our agents will also explain in further detail what happens next in the data recovery process.

After we receive your device, we will evaluate it and promptly get back to you within 48 to 72 hours with a comprehensive and transparent diagnostic report. This report is free and includes a diagnosis of the problem, the amount of time it will take to recover your data, and a detailed explanation of the total price. Generally, data recovery takes between 7 and 10 business days. Sometimes, in more complex situations, the recovery process takes longer. If this is the case for your device, we will let you know the recovery time in advance.

For time-sensitive data, we offer emergency recovery services. Whether you require expedited services or our standard recovery, you will get the highest level of support and expertise in the industry from Drive Data Recovery. Our technicians are experts in all types of media, and they are trained in the most advanced technology on the market. We will recover your data quickly and securely, and our confidentiality guarantee ensures that your information remains private and protected while it is in our hands.

Businessman clicking on live chat iconReady to Get Started?

Our customer service agents are here to help. You can contact us one of two ways:

  1. Initiate a case through email by completing the online form.
  2. Call us today at 1-866-315-DATA.

For reliable, secure data recovery that is guaranteed, contact Drive Data Recovery today for your free evaluation.